Handmade Body Care Products – Massage Oils, Bath Salts, & More

FREE SHIPPING on orders $180+  ·  🌿 Plant-Based  ·  Eco-Friendly  ·  Handmade in Small Batches

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing fri3ndlyfavors.com or purchasing from us, you agree to be bound by these terms.


1. About Us

Friendly Favors is a handmade body care brand operating at fri3ndlyfavors.com. We sell plant-based, handcrafted personal care products made in small batches.


2. Products

Handmade nature: All of our products are made by hand in small batches. Minor variations in color, texture, and scent between batches are normal and are a natural characteristic of handcrafted goods — not a defect.

Product descriptions: We make every effort to accurately describe our products, including ingredients, sizes, and scents. However, colors may appear slightly different on different screens.

Ingredient transparency: Full ingredient lists are provided on every product listing. It is your responsibility to review ingredients before purchasing, especially if you have known allergies or sensitivities.

Shelf life: Our products do not contain preservatives designed for extended shelf life. Most products last 12–18 months when stored correctly. See storage instructions on each product listing.

Not intended as medical treatment: Our products are cosmetic and personal care items. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a skin condition, please consult a dermatologist before use.


3. Orders and Payment

Placing an order: By placing an order, you are making an offer to purchase the product(s) at the listed price. We reserve the right to refuse or cancel any order at our discretion.

Order confirmation: You will receive an email confirmation after placing your order. This confirms receipt of your order, not acceptance. We reserve the right to cancel an order after confirmation if a product becomes unavailable.

Payment: We accept major credit and debit cards and PayPal. All transactions are processed securely. We do not store your full payment details on our servers.

Pricing: All prices are listed in US dollars. We reserve the right to change prices at any time. The price you pay is the price shown at the time of your order.

Taxes: Applicable sales tax will be calculated and added at checkout based on your shipping address.


4. Shipping and Delivery

Processing time: Because everything is made to order, please allow 3–5 business days for your order to be prepared before it ships.

Shipping time: Standard delivery takes 3–7 business days after shipment depending on your location. We are not responsible for delays caused by carriers, weather, or events outside our control.

Free shipping: Orders of $180 or more qualify for free standard shipping within the United States.

Tracking: A tracking number will be emailed to you once your order ships. It is your responsibility to monitor your shipment.

Lost or stolen packages: Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure before placing your order.

International shipping: At this time we primarily ship within the United States. International orders may be available on a case-by-case basis. Contact us before placing an international order.


5. Returns, Refunds, and Exchanges

Our commitment: Your satisfaction is important to us. If something is wrong with your order, we will work with you to make it right.

Timeframe: You must contact us within 14 days of receiving your order to be eligible for a return, refund, or exchange.

Condition: Due to the handmade and perishable nature of our products, we cannot accept returns of opened items for resale. Unopened items in original condition may be returned.

Damaged or incorrect orders: If your order arrives damaged or you received the wrong item, please contact us immediately with a photo and we will send a replacement or issue a full refund at no additional cost to you.

Refund method: Approved refunds will be issued to your original payment method within 5–10 business days.

Non-refundable situations: We do not offer refunds for orders where the incorrect shipping address was provided, for packages marked as delivered by the carrier, or for products that have been opened and used.


6. Intellectual Property

All content on this website — including text, product names, photographs, logos, the Friendly Favors brand name, and the orchid logo — is owned by Friendly Favors and protected by copyright. You may not reproduce, copy, distribute, or use any content from this website without our prior written permission.


7. Disclaimer of Warranties

Our website and products are provided “as is.” We make no warranties, express or implied, regarding the fitness of our products for any particular purpose beyond their intended cosmetic use. Individual results may vary.


8. Limitation of Liability

To the fullest extent permitted by law, Friendly Favors shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount you paid for the order in question.


9. Allergic Reactions

We provide full ingredient lists for all products. It is your responsibility to check ingredients for potential allergens before purchasing and using our products. We are not liable for allergic reactions that occur when products are used as directed and full ingredient information was available at the time of purchase.


10. User Accounts

If you create an account on our website, you are responsible for maintaining the security of your login credentials. We are not liable for any loss or damage resulting from unauthorized access to your account.


11. Newsletter and Marketing

By subscribing to our newsletter, you consent to receive marketing emails from Friendly Favors. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. We will never sell your email address to third parties.


12. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms or your use of our website shall be resolved under applicable US law.


13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.


14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Friendly Favors Email: hello@fri3ndlyfavors.com Website: fri3ndlyfavors.com Instagram: @friendlyfavorshandmade